We offer a six (6) months warranty on the work carried out. In the event of a fault covered by this warranty, we will, at our discretion and without cost, repair or replace any spare parts and/or rectify any faults as identified by our customer service. All other rights resulting from the faulty execution of our services are expressly excluded. This warranty does not cover normal wear and tear or damage caused by accidents, lack of care or negligence. This warranty is rendered void if the work is carried out on the watch by persons who are not authorised to do so by MASISTES GmbH.

We are here to offer you comprehensive customer care. That includes carefully and competently servicing your MASISTES's watches. In special cases, we offer you customer care and repair you other Swiss-made watches at a very competitive price.